Contact
Email is the fastest way to reach Voyat and keeps a clear record of your request.
We reply within 2 business days, Monday to Friday, excluding public holidays.
Writing about an order
Include your order number and a concise description. For a faulty, damaged, wrong or misdescribed item, attach clear photos of the product and packaging or a short video showing the issue.
Please wait for written return instructions before sending an item. This ensures the correct return address is used and prevents delays.
Consumer guarantees
Our goods come with guarantees that cannot be excluded under local consumer law. Change-of-mind returns are not accepted, but your statutory rights for faulty, damaged or misdescribed goods remain fully protected.
Merchant details
This store is operated under the trading name Voyat, from Viale Croce Rossa 25, 90144 Palermo, Italy. Voyat is the seller of record for every order placed here and is responsible to you under the Australian Consumer Law.
Further trading details are set out in our Legal notice.